A Business Process is used to document a high-level process or an important application for the operations. It is quite similar to an Application Solution but for describing higher level applications or whole processes in the organization. The main information conveyed by a Business Process is its list of relationships with Application Solutions and Contacts.
|Organization||Foreign key to a(n) Organization||Yes|
|Status||Possible values: active, inactive||No|
|Business criticity||Possible values: high, low, medium||No|
|Move to production date||Date (year-month-day)||No|
|Description||Multiline character string||No|
|Contacts||All the contacts for this configuration item|
|Documents||All the documents linked to this configuration item|
|Tickets||All the tickets for this configuration item|
|Application solutions||All the application solutions that impact this business process|
The creation of a Business Process object is similar to the creation of an Application Solution, except that its components are Application Solutions instead of any CIs.
Impacts: no additional CIs are impacted by a Business Process.
Depends on: a Business Process is considered as depending on all its related Application Solutions (listed in the tab “Application Solutions”).
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