Create Middleware

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An instance of a middleware software (software offering services to other software, or enterprise integration software) installed on a particular system (PC, Server or Virtual Machine). For example: Tomcat, JBoss, Talend, Microsoft BizTalk, IBM Websphere or Lotus Domino can be put under this category.

Middleware Properties

Name Type Mandatory?
Name Alphanumeric string Yes
Organization Foreign key to a(n) Organization Yes
Status Possible values: active, inactive No
Business criticity Possible values: high, low, medium No
System Foreign key to a(n) Functional CI Yes
Software Foreign key to a(n) Software No
Software licence Foreign key to a(n) Software Licence No
Path Alphanumeric string No
Move to production date Date (year-month-day) No
Description Multiline character string No


Tab Description
Contacts All the contacts for this configuration item
Documents All the documents linked to this configuration item
Tickets All the tickets for this configuration item
Application solutions All the application solutions depending on this configuration item
Middleware instances All the middleware instances provided by this middleware
Provider contracts All the provider contracts for this configuration item
Services All the services impacted by this configuration item

Creating a new Middleware

Click on the “New CI” menu:

Then select “Middleware” in the form below:

And click “Apply” to display the Middleware creation form:


  • Impacts: a Middleware impacts all its Middleware Instances, as well as the Application Solutions it belong to. A Middleware also impacts the contacts (Persons or Teams) linked to it.

  • Depends on: a Middleware is considered as depending on the system (PC, Server or Virtual Machine) on which it runs.


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