How do I visualize my ticket workflow ?

Vizualise your ticket workflow

Easily have a look at the object workflow by hovering its state.

End-users portal

In an object details, if it has a workflow, a small map icon appear near the state attribute.

Click on it the show the workflow with its states and transitions. Also, the current state will be highlighted in blue to easily understand the next steps. Note that dashed lines are for internal stimuli.

Backoffice

Same as in the portal, in an object details, if it has a workflow , a small map icon appear near the state attribute.

Click on it the show the workflow with its states and transitions. Also, the current state will be highlighted in blue to easily understand the next steps. Note that dashed lines are for internal stimuli.